Disclaimer

Travel Risks

Travel and event attendance involve inherent risks including but not limited to weather, transportation, health, and security. You participate at your own risk.

Event Changes

Events, schedules, and itineraries may be changed, postponed, or cancelled by organisers or due to circumstances beyond our control. We are not liable for such changes.

Non-Affiliation

qelzix.com is an independent platform and is not affiliated with, endorsed by, or sponsored by any festival, organiser, venue, or artist unless expressly stated.

No Guarantees

We do not guarantee any specific outcome, experience, or result from using our services or attending listed events.

Legal Compliance

We comply with Ukrainian law. Before you order, we identify ourselves as required by the Law of Ukraine “On Electronic Commerce” of 03.09.2015 No. 675-VIII. We process personal data under the Law of Ukraine “On Personal Data Protection” of 01.06.2010 No. 2297-VI. Cookies and electronic communications are handled under the Law of Ukraine “On Electronic Communications” of 16.12.2020 No. 1089-IX. Consumer rights are protected under the Law of Ukraine “On Consumer Protection” of 10.06.2023 No. 3153-IX. Advertising complies with the Law of Ukraine “On Advertising” of 03.07.1996 No. 270/96-VR. If we organise packaged trips, the Law of Ukraine “On Tourism” of 15.09.1995 No. 324/95-VR applies.

See our Public Offer, Privacy Policy, Cookie Policy, and Contact Information.

Complaints

Consumers may lodge complaints with the State Service of Ukraine for Food Safety and Consumer Protection (Derzhprodspozhyvsluzhba) and the courts.